The O₂ organization (hereinafter: “we”, “us”, “O₂”) is committed to protecting the privacy and personal data of all users of the website o2.org.rs. This Privacy Policy explains what data we collect, how we use, store, and protect it, as well as the rights users have in accordance with the applicable laws of the Republic of Serbia and the General Data Protection Regulation (GDPR), where applicable.
By using our website and submitting forms, you agree to the terms of this Privacy Policy.
We collect only the data necessary to carry out our activities, communicate with users, and process requests. This may include:
First and last name
Email address
Phone number
Information required for issuing and delivering vouchers
Data submitted through contact forms
Any additional information voluntarily provided in messages or inquiries
We do not collect special categories of personal data (sensitive data).
Personal data is collected only when voluntarily provided by the user, through:
Website contact forms
Voucher purchase or order forms
Direct email communication
The website does not use hidden mechanisms to collect personal data.
We use collected data exclusively for the following purposes:
Processing requests submitted via forms
Communicating with users regarding reforestation projects
Issuing, managing, and tracking vouchers
Providing updates about organizational activities (only with prior consent)
Improving service quality and user experience
Personal data is not used for marketing purposes without the user’s explicit consent.
Personal data is processed based on:
User consent
Necessity for fulfilling contractual obligations
Legitimenog interesa organizacije, u skladu sa važećim zakonima
Users have the right to withdraw their consent at any time.
We take all reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.
We do not sell, rent, or share personal data with third parties.
Data may be accessible only to:
Authorized members of the O₂ team
Trusted partners involved in technical website operations or voucher processing (under confidentiality obligations)
Competent authorities, where required by law
The website may use essential technical cookies necessary for proper functionality.
Cookies are not used for aggressive tracking or marketing profiling without user consent.
Users can manage or disable cookies at any time through their browser settings.
In accordance with applicable regulations, users have the right to:
Request access to their personal data
Request correction of inaccurate data
Request deletion of data (“right to be forgotten”)
Restrict data processing
Object to data processing
Withdraw consent at any time
Requests regarding user rights can be sent via the contact email below.
For any questions regarding this Privacy Policy or personal data processing, you can contact us at:
Email: info@o2.org.rs
We reserve the right to modify this Privacy Policy at any time to comply with legal requirements or changes in our operations.
All updates will be published on this page and become effective upon publication.
